I just think it's amazing that I can have a package delivered from the UK to US without damage, but get domestic packages all f'd up. It just proves the difference between a company/owner that has a passion for cards, and not just the money. Thank you Paul for going the extra step and exspence to insure undamaged deliveries. I've received several packages from KWP. Some of the exterior boxes were almost destroyed by USPS, but because Jackson ships everything in double wall card board boxes. Not one time was there damage.
I recently received cards in a custom brick box from an unnamed card company. The brick box had damage. I wasn't sure if it was the USPS or the person who packaged it. I contacted them, and was quickly shipped a new custom box. It was so tightly wrapped with bubble wrap that the box was bent and creased. I'm not sure if it was sent through a fulfillment company, or the card company directly. Either way were is the quality control. I spend a crap ton on cards. It just pisses me off.
OK, sorry rant over, soap box stowed away. and.......... chill
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Thanks for the kind words Rob, means a lot - it really does. We're not perfect and damage doe still happen now and then, but the vast majority of dents and dings are prevented. That's why we plan on expanding the UK/EU fulfilment we've done (Origins decks and a couple in the pipeline, but things take time) so the feedback is very much appreciated.
