PlayingCardForum.com - A Discourse For Playing Cards
Off Topic Chat => Feedback + Support => Topic started by: Herb on January 20, 2014, 06:52:29 PM
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Hello - I've been having a problem with the Captcha image when trying to send a private message. Instead of seeing the info to enter, I just get the blue question mark - so it is impossible for me to send a message. I spent quite a bit of time on the phone with my computer company's support technicians trying to resolve this from my end because I think it is some sort of issue with Java, but I thought that it would be worth inquiring if anyone else is experiencing this or if it is possibly something stemming from the site.
This is beside the point, but I do wonder if the multiple layers of security to send a message are necessary since at that point one has already logged in via a password.
Aside from all this I hope to become a more active participant in the forum soon - rather than an active lurker. Thanks for any response or help with this.
Herb
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We are having issues with the captcha images which we're working on, but the audible captcha still works fine.
I don't know why you're having issues with sending private messages - are you saying that you get a captcha when trying to send one? I've never had to do that before, even before I was on the staff here.
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Don - Thanks for your response. When attempting to send a private message I am asked for a "Verification," which uses the Captcha. If I try to send the note without completing that I get an error message. It didn't work with the audio version either, although there's a chance that was due to operator error, so I'll try that again.
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Herb,
have you activated your account via email?
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Yes, I did. The problem with the audio captcha was solved - so that works.
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Problem solved. BTW, we have a new and improved CAPTCHA now. If anyone has any problems, please let us know.