J, I will elaborate more on what I said. I think your anger is very understandable. Not being able to snag a limited release is by no means fun. Could Blue Crown do more to satisfy customers? Of course! They can do a lot more. I have said this before and I will say it again, at no point should a business stop trying to find new ways to please their consumers.
However, the ability to be better does not mean what they are currently doing is bad.
They handled their Black Crown release pretty well despite the hiccups. I actually ended up not being able to place an order on 24 Black Crowns because of the $700 shipping glitch. By the time the problem was fixed, the decks were sold out. Was I mad? Sure. Will I boycott BC and give them bad PR? Only if this sort of issue becomes a trend.
It's not a mistake that ruins a business or a person, it's continuing to make the same mistake.
If you want immoral business practices, spend your energy kicking Merz out of the card market.